Welcome to Jero Griya Ubud. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services.
By accessing our website or making a reservation, you agree to the terms outlined in this Privacy Policy.
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number / WhatsApp number
Reservation details
Tour booking preferences
Messages or inquiries sent via contact forms or WhatsApp
We may also collect basic non-personal information such as browser type, device information, and website usage data to help improve our website experience.
The information we collect is used to:
Process room reservations and tour bookings
Respond to inquiries and provide customer support
Communicate booking confirmations, updates, or special offers
Improve our services, website, and guest experience
Meet legal and administrative requirements
We do not sell, rent, or trade your personal information to third parties.
Your personal information may only be shared with:
Trusted local partners (e.g., drivers, tour guides) solely for fulfilling your booking
Legal authorities if required by law
All shared information is limited to what is necessary to provide our services.
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we strive to use best practices to safeguard your information.
Our website may use cookies to:
Enhance user experience
Analyze website traffic
Understand visitor behavior
You can choose to disable cookies through your browser settings if you prefer.
Our website may contain links to external websites or platforms (such as WhatsApp or travel services). We are not responsible for the privacy practices or content of those third-party sites.
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your data, subject to legal or operational obligations
To exercise these rights, please contact us using the information below.
Jero Griya Ubud reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised update date.